Samsung PN51E6500EF User Manual

Also see for PN51E6500: Brochure & specs

Contents

English - 34TroubleshootingIf the TV seems to have a problem, first review this list of possible problems and solution. Also review theTroubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).Issues Solutions and ExplanationsFlickering and Dimming If your Samsung Television is flickering or dimming sporadically, you mayneed to disable some of its energy efficient features such as the EcoSensor or the Energy Saving feature. Follow the steps below with yourremote to turn these features off or on.• Energy Saving: User Menu → System → Eco Solution → EnergySaving• Eco Sensor: User Menu → System → Eco Solution → Eco SensorComponent Connections /Screen ColorIf you find that the color on your Samsung television’s screen is notcorrect or black and white, first run a Self Diagnosis on the TV to makesure there are no device issues.• Self Diagnosis: User Menu → Support → Self Diagnosis →Picture TestIf the problem does not appear in the Picture test, make sure:• Your connections are all consistent. For example, if you’ve used theAV In jack on your TV, make sure you have used the AV Out jack onyour video source.• You have connected your devices to the correct jacks. For example, ifyou use the Component jacks, labeled Pb, Pr, and Y, to connect yourTV and video source, make sure you have connected the blue Pb jackon the video source to the blue Pb jack on the TV, and the yellow Yjack on the source to the yellow Y jack on the TV.Screen Brightness If you find that the colors on your Samsung TV are correct but just a littletoo dark or bright, try adjusting the following settings in the Picture menuoption of the Main menu:• Cell Light, Contrast, Brightness, Sharpness, Color, Tint (G/R) andso on.[PE6500-ZA]BN68-04195A-X0Eng.indb 34 2012-02-11 �� 3:01:50