◀ ▶EnglishIf Your TV Fails to Connect to the InternetYour TV may not be able to connect to the Internet because your ISP has permanently reg-istered the MAC address (a unique identifying number) of your PC or modem, which it thenauthenticates each time you connect to the Internet as a way of preventing unauthorizedaccess. As your TV has a different MAC address, your ISP can not authenticate its MAC ad-dress, and your TV can not connect.To resolve this problem, ask your ISP about the procedures required to connect devicesother than a PC (such as your TV) to the Internet.If your Internet service provider requires an ID or password to connect to the Internet, yourTV may not be able to connect to the Internet. If this is the case, you must enter your ID orpassword when connecting to the Internet.The internet connection may fail because of a firewall problem. If this is the case, contactyour Internet service provider.If you cannot connect to the Internet even after you have followed the procedures of yourInternet service provider.