Samsung QR Series Quick Setup Manual

Also see for DB43J: User manual User manual User manual User manual User manual

Quick Setup Guide− Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than16 hours a day, the warranty may be void.− The colour and the appearance may differ depending on the product, and the specifications are subjectto change without prior notice to improve the performance.− Download the user manual from the website for further details.http://www.samsung.com/displaysolutionsDBJ (DB43J DB49J)DCJ (DC43J DC49J)BN68-08179G-02The terms HDMI and HDMI High-Definition Multimedia Interface,and the HDMI Logo are trademarks or registered trademarks ofHDMI Licensing LLC in the United States and other countries.Reverse SideIssues SolutionsThe screen keepsswitching on and off.Check the cable connection betweenthe product and PC, and ensure theconnection is secure.No Signal is displayedon the screen.Check that the product is connectedcorrectly with a cable.Check that the device connected to theproduct is powered on.Not Optimum Mode isdisplayed.This message is displayed when a signalfrom the graphics card exceeds the product’smaximum resolution and frequency.Refer to the Standard Signal Mode Tableand set the maximum resolution andfrequency according to the productspecifications.The images on thescreen look distorted.Check the cable connection to theproduct.The screen appearsunstable and shaky. Check that the resolution and frequency of thePC and graphics card are set within a rangecompatible with the product. Then, change thescreen settings if required by referring to theAdditional Information on the product menuand the Standard Signal Mode Table.There are shadows orghost images left onthe screen.There is no image onthe screen and thepower LED blinksevery 0.5 to 1 second.The product is in power-saving mode.Press any key on the keyboard or move themouse to return to the previous screen.Issues SolutionsPicture quality of theproduct is differentfrom the dealershop where it waspurchased.Use an HDMI cable to obtain high-definition (HD) picture quality.The remote controldoes not work.Make sure that the batteries are correctlyin place (+/-).Check if the batteries are flat.Check for power failure.Make sure that the power cord is connected.Check for any special lighting or neonsigns switched on in the vicinity.A beeping sound isheard when my PC isbooting.If a beeping sound is heard when your PCis booting, have your PC serviced.When I try to changethe PC resolution, amessage “The definedresolution is notsupported.” appears.The message “The defined resolutionis not supported.” appears if the inputsource resolution exceeds the maximumresolution of the display.To resolve the issue, change the PCresolution to a resolution supported onthe display.Troubleshooting GuideChecking the Components Control PanelContact the vendor where you purchased the product if anycomponents are missing.The pictures may look different from the actual components.1 Remote sensorPress a button on the remote control pointing at the bottom of theproduct face to perform the function. The remote control sensor islocated on the bottom of the product.- Using other display devices in the same space as the remotecontrol of this product can cause the other display devices to beinadvertently controlled.2 Panel KeyQuick Setup GuideWarranty card(Not available in somelocations)Power cordBatteries(Not available in somelocations)Remote Control RS232C(IN) adapterSpeaker1 Connect to a USB memory device.‐ The USB ports on the product accept a maximumconstant current of 1.0A. If the maximum value isexceeded, USB ports may not work.2 Connects to a source device using a HDMI cable orHDMI-DVI cable.3 DVI: Connects to a source device using a DVI cable orHDMI-DVI cable.MAGICINFO IN: To use MagicInfo, make sure to connectthe DP-DVI cable.4 Connects to MDC using an RS232C adapter.5 Connects to a source device using the AV/Componentadapter.6 Connects to MDC using a LAN cable.7 Receives sound from a PC via an audio cable.8 Connects to the audio of a source device.The functions available may vary depending on the product model.

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