Section 3A: Qwest Service Features - The Basics 129Voicemail OptionsYour phone offers several options for organizing and accessing yourvoicemail.Using Expert ModeUsing the Expert Mode setting for your personal voicemail boxhelps you navigate through the voicemail system more quickly byshortening the voice prompts you hear at each level.To turn Expert Mode on or off:1. Press and hold to access your voicemail. (If your voicemailbox contains any new or saved messages, press to accessthe main voicemail menu.)2. Press to change your Personal Options, following thesystem prompts.3. Press for Expert Mode.4. Press to turn Expert Mode on or off.Setting Up Group Distribution ListsCreate up to 20 separate group lists, each with up to 20 customers.1. Press and hold to access your voicemail. (If your voicemailbox contains any new or saved messages, press to accessthe main voicemail menu.)2. Press to change your Personal Options, following thesystem prompts.3. Press for Administrative Options.4. Press for Group Distribution Lists.5. Follow the voice prompts to create, edit, rename, or deletegroup lists.CallbackReturn a call after listening to a message without disconnectingfrom voicemail. Press after listening to a message. (Once the call iscomplete, you’re returned to the voicemail main menu.)