Samsung Refrigerator User Manual

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Contents

18_ TroubleshootingTroubleshootingPROBLEM SOLUTIONThe Refrigerator doesnot work atall or it does not chillsufficiently.• Check that the power plug is properly connected.• Is the temperature control on the display panel set to the correcttemperature?Try setting it to a lower temperature.• Is the Refrigerator in direct sunlight or located near a heat source?• Is the back of the Refrigerator too close to the wall and therefore keeping airfrom circulating?The food in theRefrigerator is frozen.• Is the temperature control on the display set to the correct temperature?Try setting it to a warmer temperature.• Is the temperature in the room too low?• Did you store the food with high water content in the coldest part of theRefrigerator? Try moving those items into the body of the Refrigeratorinstead of keeping them in the Cool Select Pantry™.You hear unusual noiseor sounds.• Check that the Refrigerator is level and stable.• Is the back of the Refrigerator too close to the wall and therefore keeping airfrom circulating?• Was anything dropped behind or under the Refrigerator?• A “ticking” sound is heard from inside the Refrigerator. It is normal andoccurs because various accessories are contracting or expanding accordingto the temperature of the Refrigerator interior.The front corners andvertical hinged sectionof the appliance arehot and condensationis occurring.• Some heat is normal as anti-condensators are installed in the vertical hingedsection of the Refrigerator to prevent condensation.• Is the Refrigerator door ajar? Condensation can occur when you leave thedoor open for a long time.Ice-maker is notproducing ice.• Did you wait for 12 hours after installation of the water supply line beforemaking ice?• Is the water line connected and the shut-off valve opened?• Did you manually stop the ice making function?• Is the Freezer temperature too warm? Try setting the Freezer temperaturelower.You can hear waterbubbling in theRefrigerator.• This is normal. The bubbling comes from the Refrigerator coolant liquidcirculating through the Refrigerator.There is a bad smell inthe Refrigerator.• Check for spoiled food.• Foods with strong odors(for example, fish) should be tightly covered.• Clean out your Freezer periodically and throw away any spoiled or suspiciousfood.Frost forms on thewalls of the Freezer.• Is the air vent blocked? Remove any obstructions so air can circulate freely.• Allow sufficient space between the foods stored for efficient air circulation.• Is the Freezer drawer closed properly?Water dispenser is notfunctioning.• Is the water line connected and the shut-off valve opened?• Has the water supply line tubing been crushed or kinked?Make sure the tubing is free and clear of any obstruction.• Is the water tank frozen because the Refrigerator temperature is too low?Try selecting a warmer setting on the main display panel.

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Samsung Refrigerator User Manual

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