Samsung S24D300B User Manual

Also see for S19D300HY: User manual User manual User manual

Contents

90Troubleshooting Guide99 Troubleshooting GuideScreen issueIssues SolutionsThe power LED is off. The screen will not switchon.Check that the power cable is connectedproperly.(Refer to "2.2 Connecting and Using a PC")The message Check Signal Cable appears. Check that the cable is properly connected to theproduct.(Refer to "2.2 Connecting and Using a PC")Check that the device connected to the product ispowered on.Not Optimum Mode is displayed. This message appears when the signal from thegraphics card exceeds the maximum resolution orfrequency for the product.Change the maximum resolution and frequency tosuit the product performance, referring toStandard Signal Mode Table (page 104).The images on the screen look distorted. Check the cable connection to the product.(Refer to "2.2 Connecting and Using a PC")The screen is not clear. The screen is blurry. Adjust Coarse and Fine.Remove any accessories (video extension cable,etc.) and try again.Set the resolution and frequency to therecommended level.The screen appears unstable and shaky. Check that the resolution and frequency for thePC are within the range of resolution andfrequency compatible with the product.Next, if required, change the settings, referring toStandard Signal Mode Table (page 104) in thismanual and the INFORMATION menu on theproduct.There are shadows or ghost images left on thescreen.The screen is too bright. The screen is too dark. Adjust Brightness and Contrast.Screen color is inconsistent. Change the COLOR settings.The colors on the screen have a shadow and aredistorted.Change the COLOR settings.White does not really look white. Change the COLOR settings.There is no image on the screen and the powerLED blinks every 0.5 to 1 second.The product is operating in power-saving mode.Press any key on the keyboard or move themouse to return to normal operating mode.