Samsung SCX-4100 Service Manual

Also see for scx-4100 series: User guide Driver manual Driver guide Product guide User manual

Contents

7-6TroubleshootingSamsung ElectronicsService Manual7.1.11 Ghost (3)• Description Ghost occurs at 57 mm intervals.Digital PrinterDigital PrinterDigital PrinterDigital PrinterDigital PrinterDigital Printer57 mmCheck and Cause Solution1. Disassemble the fuser and remove anycontamination on the rollers. Clean anycontamination from between theThermistor and the Heat roller. (Caution:Take care not to deform the rollers.)Fuser contamination.7.1.13 Stains on the Face of the Page• Description The background on the face of the printed page is stained.Digital PrinterDigital PrinterDigital PrinterDigital PrinterDigital PrinterCheck and Cause Solution1. Toner leakage due to improperly sealedtoner cartridge.2. If the transfer roller is contaminated,stains on the face of page will occur.1. Replace the toner cartridge.2. If the transfer roller is contaminated, runPC Cleaning Mode Print 2 or 3 times andthen perform Self-Test 2 or 3 times toremove contamination.7.3.12 Ghost (4)• Description A White ghost occurs in a black image printing at 35.5 mm intervals.Digital PrinterDigital PrinterDigital PrinterDigital PrinterDigital PrinterDigital Printer35.5 mmCheck and Cause Solution1. Problem in the toner cartridge, replace thetoner cartridge and try to print out again.2. Check the HVPS supply voltage. Clean allHV terminals on the cartridge and on theset. Replace the HVPS if the problempersists.1. The life of the developer may be expired.2. Abnormal output from the HVPS.(Run EDC mode – see sections 6.1.2)