7-10TroubleshootingSamsung ElectronicsService Manual7.3 Paper Feed problems – Causes and Solutions7.3.1 Wrong Print Position• Description Printing begins at wrong position on the paper.Check and Cause SolutionWrong sensor timing caused by defective feed sensoractuator.Replace the defective actuator7.3.2 JAM 0• Description 1. Paper does not exit from the cassette.2. Jam-0 occurs when the paper feeds into the printer.PTLPICK/RPRCRDRSRTR FREmpty SensorOPCL S UFuser Toner CartridgeEXITSensorFeedSensorMP SensorCheck and Cause Solution1. Check the Solenoid by using TechMode.2. Check cassette/MP knock-up plateand springs.3. Check paper separator pad4. Check the pick up roller forcontamination and correct assembly.5. If continuous clusters occur, check allrollers between pickup and registrationsensor.6 If the paper feeds into the printer andJam 0 occurs, perform Tech Mode tocheck feed sensor.1. Replace the solenoid.2. Repair / replace as required3 Clean with soft cloth dampened withIPA (Isopropyl Alcohol) or water.Replace if required.4. Clean with soft cloth dampened withIPA (Isopropyl Alcohol) or water.Replace if required5. Ensure all rollers are clean and free tooperate correctly.6. Check the SMPS PBA, Main PBA andall connections. Replace any faultyparts or the