TroubleshootingService Manual 7-31Samsung ElectronicsGhost & ImageContamination• The printed image is toolight or dark, or partiallycontaminated black.• Totally contaminatedblack.(Black image printed out)1. The printed image is too light ordark, or partially contaminatedblack.(1)Check whether foreign substance or toner are stuck tothe terminal(point of contact)of the toner cartridge.(2)Check whether the terminalassembly is normal.2. Totally contaminated black.(Black image printed out)(1)Check whether foreign substances are stuck to the terminal(point of contact) of the tonercartridge and the drum cartridgeand the state of assembly.(Especially check the chargedroller terminal.)1. All of 1, 2, 3 above(1)Remove toner and foreignsubstances adhered to thecontact point of the tonercartridge.(2)The contact point of the unitfacing that of the toner cartridgealso must be cleaned.(3)If the terminal assembly isunsafe:• Fully stick the terminal to orreassemble it after disassembling.• Disassemble the side plate andpush the terminal to be stuck,then reassemble it.2. In case of 2It is a phenomenon when theOPC drum of the drum cartridgeis not electrically charged. Cleanthe terminals of the chargedroller, then recheck it.Fault Signs Cause & Check Solution