Samsung SERIES 6 6900 User Manual

Also see for OfficeServ 7000 Series: System administration guide User guide User instruction User guide User guide

55English05 Other InformationIssues Solutions and ExplanationsA “Mode Not Supported” messageappears.• Check the supported resolution of the TV, and adjust the external device’s output resolutionaccordingly. Refer to the resolution settings on page 11 of this manual.Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 21).• Caption must be activated on the external device (p. 21).There is a plastic smell from the TV. • This smell is normal and will dissipate over time.The TV Signal Information is unavailablein the Self Diagnostic Test menu.• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 23).The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.The channel menu is greyed out(unavailable).• The Channel menu is only available when the TV source is selected.Your settings are lost after 30 minutes orevery time the TV is turned off.• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Changethe settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press theSOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 8).You have intermittent loss of audio orvideo.• Check the cable connections and reconnect them.• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables areflexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90degree connectors.You see small particles when you lookclosely at the edge of the frame of the TV.• This is part of the product’s design and is not a defect.The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or Component source.POP (TV’s internal banner ad) appears onthe screen.• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of theproduct.¦ Storage and MaintenanceDo not spray water or a cleaning agent directly onto theproduct. Any liquid that goes into the product may cause afailure, fire, or electric shock.Clean the product with a soft cloth dapped in a small amountof water.