C ARE ANDMAINTENANCE7.11C ARE ANDMAINTENANCEC ARE ANDMAINTENANCEC ARE ANDMAINTENANCEC ARE ANDMAINTENANCEC ARE ANDMAINTENANCEC ARE ANDMAINTENANCEC ARE ANDMAINTENANCEClearing jamsDocument jams during transmissionIf a document jams during transmission or copying, Remove jammed document appears in the display. DONOT pull the document out of the slot. Doing so could harm your machine.To clear document jam:1 Open the Control Panel.2 Carefully remove the jammed document.3 Close the Control Panel firmly until it clicks into place.Paper jams during printingIf the fax paper jams while you are receiving or printing, Remove jammed paper and press Stop/Cancelappears in the message.If the paper is jammed in the Received Paper Output Area1 Remove the jammed paper by pulling it out smoothly in thedirection of the arrow as shown.• If the paper tears when it is being removed check to ensure thatno small pieces have been left inside the machine.2 Press Stop/Cancel.If the paper is jammed in the Paper Feed Area1 Remove the jammed paper as shown.• If the paper tears when it is being removed check to ensure thatno small pieces have been left inside the machine.2 Reload new paper with the print side facing toward you.3 Press Stop/Cancel when finished.