TROUBLESHOOTING 9.139The machineselects printmaterials fromthe wrongpaper source.The paper sourceselection in the printerproperties may beincorrect.For many software applications, the papersource selection is found under thePaper tab within the printer properties.Select the correct paper source. Seepage 3.8.A print job isextremelyslow.The job may be verycomplex.Reduce the complexity of the page or tryadjusting the print quality settings.The maximum print speed of yourmachine is 17 PPM for Letter-sized paper16 PPM for A4-sized paper.Half the pageis blank.The page orientationsetting may beincorrect.Change the page orientation in yourapplication. See page 3.3.The paper size and thepaper size settings donot match.Ensure that the paper size in the printerdriver settings matches the paper in thetray.The machineprints, but thetext is wrong,garbled, orincomplete.The printer cable isloose or defective.Disconnect the printer cable andreconnect. Try a print job that you havealready printed successfully. If possible,attach the cable and the machine toanother computer and try a print job thatyou know works. Finally, try a new printercable.The wrong printerdriver was selected.Check the application’s printer selectionmenu to ensure that your machine isselected.The softwareapplication ismalfunctioning.Try printing a job from anotherapplication.The operating systemis malfunctioning.Exit Windows and reboot the computer.Turn the machine off and then back onagain.Condition Possible cause Suggested solutions
