4.3Troubleshooting4 TroubleshootingSymptom Cause and Solution• If using Windows 3.x, Print Manager may be disabled.From the Control Panel Printers menu, check the Use PrintManager box.• If using Windows 3.1x, the Background Printing item in theOption menu of Print Manager may be set incorrectly.Select Background Printing from the Option menu in thePrint Manager.• If using Windows 95/98, the Spooling Setting may be setincorrectly. From the Start menu, select Settings andPrinters. Click your printer icon with the right mousebutton, select Properties, click the Details tab, and thenclick the Spool Settings button. Select the desired spoolsetting from the available choices.• If you are using Windows NT, the Scheduling setting maybe set incorrectly. From the Start menu, select Settings andPrinters. Click your printer icon with the right mousebutton, select Properties, click the Scheduling tab. Then,select the desired scheduling setting from the availablechoices.Printing is too slow.Print Quality ProblemsSymptomWhite page or printouttoo light to readCause and Solution• Toner is low or empty. Replace the image cartridge.Irregular faded patchesof print• There is a paper quality problem. Use only paper that meetsthe specifications required by the printer.• Toner may be unevenly distributed. Remove the imagecartridge and shake it gently to evenly distribute the toner.Then replace the image cartridge.