120No number is dialled when you re-call aPhonebook entry• Use the Contact list menu to ensure thenumber has been stored correctly.• Re-store the number, if necessary.The battery does not charge properly orthe phone sometimes turns itself off• Wipe the charging contacts both on thephone and on the battery with a clean softcloth.If the above guidelines do not help you tosolve the problem, take note of:• The model and serial numbers of your phone• Your warranty details• A clear description of the problemThen contact your local dealer or Samsungafter-sales service.Health and safety informationSAR certification informationThis phone meets European Union (EU)requirements concerning exposure to radiowaves.Your mobile phone is a radio transmitter andreceiver. It is designed and manufactured to notexceed the limits for exposure to radio-frequency (RF) energy, as recommended by theEU Council. These limits are part ofcomprehensive guidelines and establishpermitted levels of RF energy for the generalpopulation. The guidelines were developed byindependent scientific organisations throughthe periodic and thorough evaluation ofscientific studies. The limits include asubstantial safety margin designed to ensurethe safety of all persons, regardless of age andhealth.