Common Problems 16Resetting the i330Question: How do I perform a soft reset on my i330?Note: When you perform a Soft Reset, no stored data is lost.Answer: Use the stylus briefly to press the reset button onthe i330 located on the bottom of the phone, next to thepower/accessory interface connector.Question: How do I perform a hard reset?Note: All data is lost when a hard reset is performed. The handset isreset to the factory settings.Answer: To perform a hard reset:1. Press and hold the Handheld Power button ( )located on the side of the phone, then use the stylustip or a paperclip to press the reset button.2. Remove the stylus or paperclip from the rest hole,then release the handheld power button. An “Erase alldata” screen is displayed confirming the hard reset.3. Press the up scroll key on the front of the phone toperform the hard reset.