Samsung SyncMaster 400DXn Owner's Manual

Also see for 400DX - SyncMaster - 40" LCD Flat Panel Display: Brochure & specs Quick guide Quick start guide Specifications Quick start guide

Contents

What is MagicNet? | Using MagicNet | Library | Screen | ScheduleRemote Management | Message | Option | Client / ContentsServer | TroubleshootingTroubleshootingWhen a monitor is not connected to the serverz Check whether the network environment for the server and monitor is normal..(Check the network cable connections and IP address settings, etc)z Check whether a correct network card has been selected when there is more thanone network card in the PC where the server is operating.(Use the Network Device item in the Server Option window.)z Check whether the server names used by the server and monitor are the same.z Check whether the connection methods used by the server and monitor are thesame.(Automatic connection using a server name / Direct connection using an IPaddress)z If the connection method is set to Automatic connection using a server name,check whether the server and monitor are on the same subnet.z If the connection method is set to Direct connection using an IP address, checkwhether the IP address of the server set in the monitor is correct. If the serverand monitor are on different networks, the IP address of the server must be apublic IP address.z Check whether the PC prevents the server from accessing the monitor because ofthe Windows Firewall.When the icon next to the monitor name is amber, and not blue which means 'connectednormally'This occurs when the network connection is normal but the connection between theserver and the monitor is abnormal. This may also occur when the monitor is connectedto a different server or the network state is abnormal. Check the monitor connectionsand the network state.When publishing is not performed successfullyz Check whether the checkbox next to the monitor to which you want to publish tois selected..z Check whether the monitor to which you want to publish to is connected to theserver.z Check whether the Operating Mode of the monitor to which you want to publish tois set to Scheduler.z Check whether the monitor has sufficient free disk space.z Check whether the screen exists within the publishing time.When publishing is completed even though 100% is not displayed in the PublishingStatus.z The percentage displayed in the Publishing Status is the ratio of the size of thecontent the monitor has actually downloaded to the total size of all the contentwhich is set to be downloaded on the screen. If 100% is not displayed, it meansthat the monitor has failed to download the content files. To view the results,double-click the Result cell of the monitor or use the buttons displayed whenclicking it. Check whether the file the monitor failed to download actually exists onthe server or content server and is correct.z Check whether StreamServer.exe, which is performed at the same time when theserver starts up, is running normally. (Check whether StreamServer.exe isrunning by viewing its tray icon or looking for its image name in the Processes tabof the Task Manager.) If it is not running, run the server again, or runStreamServer.exe again in the folder with the server's executable files.When a schedule is not performed normallyz Check whether the schedule has been published successfully.z Check whether the system times of the server and monitor are the same.Password / Log InThe password you enter when installing MagicNet Pro becomes the password of theAdministrator account by default.If you forgot your password, remove and reinstall the program.