SupportSupportRemote Managemente-Manual (Troubleshooting)Self DiagnosisSoftware UpdateUse Mode Home UseContact Samsung" The displayed image may differ depending on the model.The TV has several built-in systems designed for user and TV system support.Remote ManagementScreen Menu > Support > Remote Management Try NowIf you need assistance with your TV, you can use this feature to let Samsung Electronics diagnoseyour TV remotely. You will need to read and agree to the service agreement before using this feature.A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However,these features are only available when your TV is connected to the Internet.