Samsung UN40C6300SF Service Manual

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4-34. TroubleshootingTroubelshooting about new functionsI tried to set up BGM in Media Play.I can select a file but I cannotconfigure the Mood settings.An explanation ofMedia PlayThe BGM shuffle and Mood settings are onlyavailable when the Music DB configuration iscomplete. Enter the Music category and compeletethe Music DB configuration first.I cannot enter Photos or Music afterrunning Media Play.An explanation ofMedia PlayCheck if the USB memory contains MP3 or JPEGfiles.Photo thumbnails are not displayedin the Photo category.An explanation ofMedia PlayThis may occur when the photo format is notsupported by the TV or the JPEG files do not includethumbnails.Video thumbnails are not displayedin the Movie category.An explanation ofMedia PlayA video thumbnail is only displayed when the videohas been played at least once.The JPEG files on the USB memoryare not in the list.An explanation ofMedia PlayFiles with a path longer than 256 characters will notbe displayed.I have connected a digital camera,but I cannot browse the folders.An explanation ofMedia PlayWhen a device is connected in PTP mode, abrowsing folder is not supported.I cannot play the currentlyhighlighted file.An explanation ofMedia PlayCheck if another file is selected (checked). Theselected file will be playedI want to know about supportedphoto color formats.An explanation ofMedia PlayThe RGB, YUV, YCbCr, CMYK, YCCK, GRAYformats are supported.I want to know about the maximumsupported photo resolution.An explanation ofMedia PlayThe maximum resolution is 15360x8640 pixels.I want to know about supportedmusic sampling frequencies.An explanation ofMedia PlaySupported frequencies are 8, 11.025, 12, 16, 22.05,24, 32, 44.1, 48 KhzI cannot play MP3 files downloadedfrom websites. (Paid MP3 downloadsites such as Melon)An explanation ofMedia PlayPlaying DRM files (used to protect content) is notsupported.I want to know about supportedUSB devices.An explanation ofMedia PlayThe TV only supports devices that do not support theMass Storage Class or PTP Class.Devices are not supported when they are connectedto the TV via a USB hub. Supporting USB devicesthat require external power such as an external-typeHDD is not guaranteed. Supporting USB devices thatrequire an additional device driver installation is notguaranteed.The supported photo play is slow. An explanation ofMedia PlaySince the TV does not use caching unlike for a PC,it make take some time to display a high-resolutionphoto.I cannot play paid MP3 files. An explanation ofMedia PlayIf the MP3 file is a DRM (Copy Protected) file, the filewill not be played.I cannot play a digital camera thatsupports PTP.An explanation ofMedia PlayCheck the PTP mode of the digital camera.It will not work in Printer Connection mode.I cannot use the morning callfunction with a digital camera thatsupports PTP.An explanation ofMedia PlayA morning call cannot be set with a PTP device.I have changed the device settingsto MSC connection mode afterconnecting PTP or during anoperation, but the device is notrecognized.An explanation ofMedia PlaySwitching the connection mode between MSC andPTP after a connection is made or during anoperationis not supported. You can only change the digitalcamera connection mode after disconnecting it.The WLAN does not work. An explanation ofMedia PlayEquipment other than the WLAN USB stick suppliedby Samsung Electronics (as a bundle) will not work.The sharer must support IEEE 801.11 g/b/n.