32DSB-H670ND I G I T A L S A T E L L I TTROUBLESHOOTINGNoteNote: Bad weather can cause poor signal strength.There might be a difference in output mode video image quality or video formatdepending on TV Brand.The device, packaging material (e.g. Styrofoam) and the batteries must never be disposed of withhousehold refuse. Please obtain appropriate information about the regulations in your communityand dispose of all refuse in accordance with regulations at the separate locations provided.DisposalYou can download and upgrade the system software of the receiver through a specific channelthrough a specific channel designated by the broadcaster. The Distributor will provide you with moreinformation about that.Problem Possible cause Solution of the problemNo display LED on Power cord Power cord plug in correctlythe front panel; not plugged in correctlyNo power supplyNo pictures on the screen Receiver in Standby mode; Set receiver to “On”;SCART cable is not connected Check connection;to video output of television;incorrect channel or video Check channel and video outputoutput selected on television (TV instruction manual)No sound SCART or Audio cable connected Check connection;incorrectly;Volume level = 0; Increase Volume on television set;Muting active Press the MUTE keyRemote Control does not Incorrect operation; Point remote controloperate directly towards the Receiver.Batteries dead or inserted Replace batteries or insert correctlyincorrectlyTV mode was selected Press 'Viasat' Key on remote controlPoor picture quality Signal strength too low Check all wire connectionssignal strength inOn-Screen Error Messages: Antenna cable not connected Check connection and correct;“No signal” or not tight;incorrect position of the antenna Check position and correct antenna;Check the signal strength inthe “Installation Setup” menuReceiver not yet set Scanning of in “Installation” menu