7-18 SAMSUNG X10 Plus / X15 Plus / X30 ManualA4 Verify whether the AP is operating properly.When the AP is not operating normally, turn off the AP and after a short whileturn it on again.Verify whether the AP’s firmware is the most recent version. (Contact the APmanufacturer or the place where you purchased the AP for details of the APfirmware.)A5 Verify whether the AP has been properly connected to the network.Verify whether the network is operating normally by connecting the wired net-work cable, which has been connected to the AP, to your computer.A6 Check the network key settings (encryption key).When automatic code conversion (a passphrase function) has been selected anddata communication is not functioning even with a normal wireless connection, itis recommended entering the network key (encryption key) manually.A7 Check the AP settings as follows. (The following is recommended for a standardenvironment and thus may differ according to the specific wireless network envi-ronment.)When several APs are present simultaneously, check the channel setting for eachAP. When different APs are using nearby channels, interference may occurbetween electronic waves. Set the APs’ channels further apart from each other.(Ex: Ch1, Ch5, Ch9, Ch13)When an AP’s SSID (Service Set ID) option is set to “Hide”, you cannot search forthat AP on the computer. We recommend canceling the “Hide” option for an AP.The SSID is a name for distinguishing one wireless LAN from another wirelessLAN.It is recommended using Long Preamble. Preamble is a signal for data transmis-sion synchronization. Short Preamble may be supported by some types of APsbut may cause compatibility problems.It is recommended using a static IP.Since static channel selection is more reliable than auto channel selection, it is rec-ommended setting a static channel.