Getting Started Basic Operations 54Other functions during update: Other phone functions cannot be used during a softwareupdate.Update Your Phone SoftwareYou can update your phone's software using the System Update option.Before Updating Your PhoneUpdating your phone may result in a loss of saved data depending on the condition of your phone(malfunctioning, damaged, water seepage, etc.). You must back up all critical information beforeupdating your phone firmware.Back Up All Data Prior to UpdateTo back up your Gmail information:1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google.2. Tap On/Off next to each option to enable backup.3. Tap More > Sync now to sync your Google Account information.To back up your Exchange Mail information:1. From home, tap Apps > Settings > Cloud and accounts > Accounts > MicrosoftExchange ActiveSync.2. Tap On/Off next to each option to enable backup.3. Tap More > Sync now to sync your Google Account information.To back up stored text messages:1. From home, tap Apps > Messages .2. Select the text message from the list to view the message thread.3. Touch and hold on a portion of the text message from the string. The Message options contextmenu appears.Note: You can back up stored text messages by forwarding them to your own phone number. Openthe messages after you have updated your firmware.4. Tap Forward.5. Enter your phone number and tap Send.To restore your Google apps following the update:
