25EnglishHELPFUL HINTS - Problems / SolutionsIf you are having problems with your HDTV, check thistrouble shooting chart to find one or more possiblesolutions.Before returning your HDTV, please visit our websiteat http://www.sanyoctv.com or call us toll free at 1-800-877-5032 We can Help!Problem: Check these Conditions: Try these Solutions: Page No.No picture, sound(Digital Picture) Check the antenna / externalconnections. There may be a station trouble, nosignal broadcast. MUTE function may be turned ON. Adjust antenna. Try a different channel. Execute Auto program in the ANT/Cable setup menu. Adjust Volume.7-9, 11No Caption Check if station is broadcasting aClosed - Caption signal. Select another channel. Press the CAPTION button toselect captioning mode. 9, 16, 18Cannot display pictureon a full screen Press the PIX SHAPE button on theremote control to change settings. 9, 13, 18Poor Picture/ Sound(watching Analog) Check if the program is in color. Check the antenna / externalconnections. Color or Tint may be misadjusted. There may be a station trouble. MUTE function may be turned ON. Try a different channel. Execute Reset to defaults in thePicture or Audio menu. Execute Reset to defaults in thePICTURE menu. Adjust the Volume or Image.7 - 913 - 14“No Signal” messageappears on screen Check the Audio / Videoconnections. Check the external equipmentconnections. Check the external equipmentsettings. Check the antenna connection. Press the INPUT button on theremote control.7 - 12, 1922 - 23Pixilation of Digitalimage Execute Signal meter in the ANT/Cable setup menu to check thesignal strength. Turn antenna, install signal booster. Install outdoor Digital antenna.7,22 - 23Cannot select or scansome channels Channel may be removed frommemory. Check antenna connections. No digital signal beingbroadcasted. Weak Signal. Select Manual program to addchannels or start Auto program inANT/Cable setup menu. Turn antenna, install signal booster.7,22 - 23No Cable channelsabove number 13 Check ANT/Cable setup menu,ANT in item should set to Cable. Set ANT in item to Cable, SelectAll channels and press OK buttonto search for Cable channels inANT/Cable setup menu.22 - 23Remote Control willnot operate TV Check batteries. Check if the TV is Plugged in. Replace batteries. Aim remote control at front of TV. 7, 9Cabinet makespopping sound This is a normal condition duringwarm - up and cool down of theplastic cabinet parts.