Sanyo DS31820 Owner's Manual

Also see for DS31820: Service manual

Sanyo DS31820 Owner's Manual Manual pdf 19 page image

19HELPFUL HINTS (Problems/Solutions)Before calling for assistance, please check the condition that most closely resembles your problem in thefollowing chart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.comor call toll free 1-800-877-5032.Problem: Check these Conditions: Try these Solutions:● Press POWER key.● The sleep timer may have been set.● Unplug TV momentarily.● Adjust antenna.● Try a different channel.● Press RESET key.● Turn off Mixer, Drill, Blender, etc.● Press RESET key twice.● Switch OFF Captions (see page 13).● Try a different channel.● Adjust antenna.● Press RESET key twice.● Press INPUT key.● Switch on external equipment.● Set DVD component output to interlaced.● Try a different channel.● Adjust Volume.● Press RESET key twice.● Select Stereo from Audio on-screenmenu.● Select SAP from Audio on-screen menu.● Select Cable from Antenna on-screenmenu; then start CH. (channel) Searchusing the menu.● Select VHF/UHF from Antenna on-screenmenu; then start CH. (channel) Searchusing the menu.● Select CH. Scan Memory and manually addchannels or start CH. (channel) search.● Press RESET key to clear setting.● Set V-Guide to OFF or press RESET key.● Select Caption1 or Caption2 (see page 13).● Reselect menu language choice using theon-screen menu or press RESET key.● Replace batteries.● Aim remote control at front of TV.● Re-enter brand code (see pages 9 ~ 11).TV turns offautomatically.No picture, poorpicture, or wavy linesin picture.Black box on screen.Poor color orno color.Blue Screen withVideo1, Video2, orComponent2 displayed.No sound, poor sound.No sound on somechannels.No TV stereo sound.No TV SAP soundNo Cable channelsabove number 13.No UHF channels,VHF OK.Cannot select or scansome channels.No Captioning.Menu System wordsseem misspelledRemote Controlwill not work TV.Remote Control willnot operate VCR, CableBox, DVD, and SatelliteReceiver.Cabinet makespopping sound.● Check signal (Cable/Ant.) connection.● Power surge protection feature.● Check antenna connections.● May be station trouble.● Brightness or Contrast misadjusted.● Possible interference from householdappliance.● Caption Text Mode without displayinformation.● Check if program is in color.● Check antenna connections.● Color or Tint misadjusted.● May be station trouble.● Check Audio/Video connections.● Check external equipment connections.● Check DVD setting.● May be station trouble.● May be MUTE function.● Check Audio/ Video connections.● Check if station is broadcasting a true MTSstereo signal.● Check if station is broadcasting a SAP signal.● Cable Channel Indicator C should appearnext to channel number.● Cable Channel Indicator C should notappear next to channel number.● Channel may be removed from memory.● Check antenna connections.● V-Guide is set to blockprogramming (see pages 17 ~ 18).● Check if station is broadcasting a Closed-Caption signal. Select another channel.● May be a different language is selected.● Check batteries, then see if TV is plugged in.● Press TV key.● Press VCR, CABLE, DVD, SAT, or AUX key.● Check external equipment.● This is a normal condition during warm-upand cool down of the plastic cabinet parts.