E11-3ENGLISH VERSION EO1-3300511. GENERAL MAINTENANCE11.3 REMOVING JAMMED PAPER11.3 REMOVING JAMMED PAPER1. Turn the power off.2. Open the top cover.3. Move the head release lever toward the front of the printer to raise the print head block.4. Remove the ribbon and paper.5. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage theprinter.6. Clean the print head and platen, then remove any further dust or foreign substances.7. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Donot use unspecified paper in the cutter. If frequent jams occur in the cutter contact your AuthorisedService representative.Fig. 11-4Print Head BlockTop CoverHead Release Levern Cleaning the Cutter Unit1. Press the cutter cover release lever to detach the cutter cover.WARNING!1. Be sure to disconnect the power cord before cleaning the cutter unit.2. The cutters are sharp and care should be taken not to injure yourself when cleaning.Fig. 11-5Cutter CoverRelease LeverCutter Cover