Tait Orca Manual

Also see for orca: User guide Manual

Contents

Tait Orca Manual Manual pdf 43 page image

4343434343Example: Calling an automated attendantAn automated attendant is an automated answering servicethat requests the caller to dial the extension number theywish to call. If an organisationís PABX extensions cannot bedialled directly by outside callers, an automated attendantcan transfer external phone calls to those extensions.In this example, the code the trunking system requires formaking a PSTN call is 0, the automated attendantís phonenumber is 5487777, and the extension the caller wishes tocall is 8866.To call extension 8866:n Dial 05487777 (the code plus the PSTN number).n Press the enter key ( ).n When the trunking system has set up the call (thedisplay reads GO), and the automated attendant hasanswered, give a short press of the DTMF key ( ) toenter DTMF overdialling mode.n Enter 8866.When your call is connected, proceed with the conversationas you would for a normal PSTN or PABX call. You can thengive a short press of the DTMF key ( ) to exit DTMFoverdialling mode as control codes are no longer required.When you are finished with the call, clear down the call asdescribed on page 42.