38 Tait Orca Portable (TOP) Encryption M2259-00-200-812Encrypted Radio Programming and Service Manual Copyright TEL4.7 TOP Fault FindingDiagnosis TIPIf unsure whether a radio with simple inversion encryption is in encrypt or clear mode: while instandby (without any incoming signal), hit a keypad or function key to produce an audible beep. Ifthe radio is in encrypt mode, the beep will be a much higher frequency than normal.Symptom Cause ActionRadio transmits regularly -goes into emergency modeAudio not operatingRadio stopped working afterit was dropped.Module not squarely in connectorRe-plug connector tomodule (radio will needto be opened)Receives okay, but notransmit audio. Module may not be receiving PTT Check PTT links.External mic PTT does notoperate. Incorrect links on flex Check PTT links.Encryption on/off button onlychanges encryption stateevery second pressModule may be programmed for level-sensitive instead of edge-sensitive.Reprogram encryptionmodule.Module does not decryptaudio.Module may have been programmeddifferently to the rest of the fleet.Reprogram with correctsettings.Module acknowledges its ID,but not accept any othercommands.(Transcryptmodules only)Module may be programmed with thewrong programmer, with a differentMaster code.Reprogram with correctprogrammer - will needa ‘Force Download’(Refer to TranscryptManual)Module acknowledges its ID,but not accept any othercommands. Force downloaddoes not fix. (Transcryptmodule only)Module may be damaged or have failed. Replace with a newmodule.Radio will not power upproperly, shows databaseerror, continuous Red LED.Radio has been downloaded withincorrect firmware and/or programmedwith incompatible software.Contact Customersupport.Radio will not power upproperly, display blank.Flex-edge connectors may not becorrectly plugged.Module faulty.Replug connectorschecking flex is squareto connector.Replace module.Poor audio quality Module has links set for wrong radio type. Set links according tomanuals.Radio set to one code canhear another radio no matterwhat code it is set to.Module may have same code strings setin all code registers.IC1 on flex may not be working, or notgetting address information from micro.Reprogram module withdifferent codes.Replug loomconnectors, checkcircuit.Audio sounds very muffled(Midian modules only)Inversion module may have very lowinversion frequency.Program module to ahigher frequency.Audio sounds very “thin”.(Midian modules only) Inversion module may have very highinversion frequency.Program module to alower frequency.