Ubiquiti AMPLIFI User Manual

Also see for AMPLIFI: User guide

Contents

Ubiquiti AMPLIFI User Manual Manual pdf 33 page image

29AmpliFi User GuideAppendix A: FAQsAppendix A: FAQsThis appendix includes three types of frequently askedquestions:• Getting Started• Troubleshooting• Advanced FeaturesGetting StartedHow do I set up my Wi-Fi password?By default, the AmpliFi administrator password (or devicepassword) and the Wi-Fi password match. During the initialsetup of the Router, you have the option to change youradministrator password. To change the Wi-Fi password,follow these steps:1. Open the AmpliFi app.2. Tap the picture of the Router.3. Tap Wireless.4. Change your password and SSID (wireless networkname).5. Tap to save your settings.How do I set up and configure a guestnetwork?1. Open the AmpliFi app.2. Tap Guest.3. Select how many guests, up to a maximum of 10, youwant to allow.4. Set a time limit for how long you want them to haveaccess.Note: If you do not want a time limit, tapIndefinitely and the guest network will beimmediately enabled.5. Tap Start. Your guest network is now active.How do I configure my Mesh Points?Your Mesh Points automatically pair (auto-pair) to yourRouter. If you are having issues connecting your MeshPoints, plug the Mesh Points into outlets that are physicallycloser to the Router. After they have paired, change the radioband from 5 GHz to 2.4 GHz by following these steps:1. Open the AmpliFi app.2. Tap the picture of a Mesh Point.3. Tap Wireless.4. Tap 2.4 GHz. This allows the signal to travel farther.5. Repeat steps 2-4 for your other Mesh Points.6. Move the Mesh Points and plug them into outlets at thedesired locations.Where should I place my Router and MeshPoints for best performance?If possible, place the Router at the center of the home oras close to the center as possible. We recommend placinga Mesh Point on each side of the Router, halfway betweenthe Router and an area in the home where you have poorconnectivity.Tip: The LEDs on the Mesh Points indicate signalstrength. All of the LEDs on a Mesh Point will light upwhen it is receiving a strong signal.How do I change my admin password?To change the admin password, follow these steps:1. Open the AmpliFi app.2. Tap the picture of the Router.3. Tap General.4. Change your password.5. Tap to save your settings.What do the LEDs indicate?• Initial configuration state When the Router is notconfigured (not paired), the Router LED will be lit at themaximum brightness setting, and the bottom LED of theMesh Points will flash.• Initial configuration in progress While you areconfiguring your Router, its LED will flash slowly, and thebottom LED of the Mesh Points will flash.• Wi-Fi not ready or connected / booting While theRouter is booting up, the Router LED will be lit at theminimum brightness setting, and the bottom LED of theMesh Points will flash.• Ready state The Router LED will be lit solid white at themaximum setting or at the brightness level you choose inthe AmpliFi app. The Mesh Points will be lit based on thesignal strength that they are receiving from the Router.• Locate state If you use the Locate feature in the AmpliFiapp, the Router LED will flash quickly, and all of the MeshPoints’ LEDs will also flash quickly.• Upgrading state While the Router is being upgraded,the Router LED will increase in brightness and the MeshPoints’ LEDs will light up one by one.How do I adjust or turn off the lights on myRouter?1. Open the AmpliFi app.2. Tap the picture of the Router.3. Tap General.4. Use the Brightness sliders to adjust or turn off the LCDscreen and LED on the Router.