2928Not loud enoughLow volumeLow batteryCustom shells/domes not insertedproperlyChange in hearingCustom shells/domesblocked with ear waxPlugged microphoneshieldTurn up volume; seehearing healthcareprofessional for modelswithout a manualvolume control or ifproblem persists.Replace batterySee “Putting yourhearing aids on yourears”. Reinsert carefully.Consult your hearinghealthcare professionalClean customshells/domes. See“Cleaning your hearingaids”. Consult yourhearing healthcareprofessional.Consult your hearinghealthcare professionalCause Possible remedyTroubleshooting guideCause Possible remedyNo soundNot turned onLow/dead batteryPoor battery contactBattery upside downCustom shells/domes blocked withear waxPlugged microphoneshieldTurn onReplace batteryConsult your hearinghealthcare professionalInsert battery plus (+)side upClean custom shells/domes. See “Cleaningyour hearing aids”.Consult your hearinghealthcare professional.Consult your hearinghealthcare professional