46 471. Insert the removal side of theexchange tool into the usedearwax protector. The shaft ofthe holder should touch therim of the earwax protector.2. Carefully pull and removethe earwax protector straightout. Do not twist the earwaxprotector when removing.3. To insert the new earwaxprotector, gently push theinsertion side of the exchangetool straight into the hole ofthe SlimTip until the outer ringis perfectly aligned.4. Pull the tool straight out.The new earwax protector willremain in place.1.2.3.20.Exchanging the earwax protectionof your SlimTip4.21.Service and warrantyLocal warrantyPlease ask the hearing care professional whereyou purchased your hearing aids and chargerabout the terms of the local warranty.International warrantySonova AG offers a one year limited internationalwarranty, valid from the date of purchase. Thislimited warranty covers manufacturing andmaterial defects in the hearing aid and chargersrespectively, but not accessories such as tubes,wires, earpieces, or external speaker. Thewarranty only comes into force if a proof ofpurchase is shown.The international warranty does not affect anylegal rights that you might have under applicablenational legislation governing sale of consumergoods.