VADO AXCES VECTA AX-VEC-100-CP Installation & User Manual

10 11All AXCES by VADO products come with a 2 year guarantee as standard. Within thisguarantee period VADO will provide replacement parts and any labour [SEE NOTE 1,GUARANTEE CONDITIONS] needed to complete the product repair.This standard guarantee may be extended by registering your product to give a 10 yearguarantee (2 years parts and labour plus 8 years on parts supply only.).Operational components such as, but not limited to; thermostatic cartridges, diverters,headworks and flow control, waste mechanisms, shower hoses, O-rings and seals areguaranteed for 2 years parts and labour plus 3 years on parts supply only.Guarantee ConditionsOur products are guaranteed against manufacturing defects from the date of purchase untilthe expiry of the relevant guarantee period shown above.The guarantee is only valid if:•The product has been installed, used and maintained in accordance with VADO'sinstructions and subjected to normal use only.•The defect is not due to use of an unsuitable or inadequate water or power supply.•The defect is not due to accident, misuse, neglect or incorrect/inappropriate repair (otherthan by VADO or VADO authorised agents) or damage caused by foreign objectsor substances.•The extended guarantee is only available if you have completed the Guarantee RegistrationProcess. This can be done via the VADO website or via phone to our aftersales team.Registration must be completed within 6 months from date of purchase.Under the extended guarantee period VADO will, at its option, offer to supply anyreplacement product (or component part) assessed to be defective [SEE NOTE 2].The guarantee (whether standard or extended) is non-transferable to any subsequent owner.All claims under the guarantee should be notified in the first instance to our Aftersalesdepartment, contact details below, this must be done no later than the last day of therelevant guarantee period. All claims must be accompanied by proof of purchase (salesreceipt or delivery note) from an official AXCES by VADO dealer.The guarantee does not extend to any consequential loss or damage.After repair or replacement, the relevant guarantee period will be calculated from theoriginal date of purchase.VADO operates a policy of continuous product development and therefore reserves the rightto change the product, packaging and documentation specifications without notice.NOTES:[1] Labour via our engineer network is only available in the UK. Attendance by a VADOengineer or sub-contract engineer will be under our standard terms and conditions.[2] VADO reserves the right to charge in advance for a product (or replacement part) pendingcollection and investigation (at VADO expense) to confirm a defect is due to a manufacturingissue. If a defect is found the charge will be refunded or cancelled.This guarantee is in addition to and does not affect your statutory rights as a consumer.Tel: 01934 745163Email: aftersales@vado.comGuaranteeCleaning instructionsThe electroplating on this product is finished to the highest standard. Due care needsto be taken to ensure the appearance is retained.We recommend cleaning all products with a soft damp cloth ONLY and advise stronglyagainst the use of all aggressive/corrosive cleaning products i.e. powders and liquids.If these instructions are not followed, this may invalidate your guarantee in the eventof a problem occurring.

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