Regular maintenance.In order to achieve and maintain high levels of personal safety and performanceefficiency, it is essential that the opening at the back of the fire and the flue are keptclear of any form of obstruction. It is possible that deposits of mortar or soot could falland accumulate causing the flue to be blocked or restricted and so preventing properclearance of dangerous exhaust fumes.In the United Kingdom it is the law that a landlord must have any gas appliance, flueand pipework which is situated in a tenant’s premises checked for safety at leastevery twelve months by a competent person (In the UK a GAS SAFE REGISTERengineer, Outside of the UK a CORGI or GAS SAFE REGISTER engineer).We recommend that all gas appliances and their flues, wherever situated, arechecked annually.Replacement ceramics.If you wish to replace any of the ceramic fuel effect pieces, spare parts are availablenationwide via the ‘interpart stockist network’. For your local stockist consult Yellowpages under Central Heating.WARRANTY AND SERVICEStandard Warranty Terms & Conditions.The warranty is for 12 months subject to contract.In the United Kingdom servicing can be carried out either by a heateam serviceengineer or a GAS SAFE REGISTER engineer (Outside of the United Kingdomservicing can be carried out either by a CORGI or GAS SAFE REGISTER engineer).You must register your fire with heateam, the service division of Baxi Heating UKLimited, either by completing and returning the registration card or calling our freetelephone registration line on 0800 032 72 44.It is also a requirement of the warranty that the fire has an annual service (every 12months) in accordance with the installation and servicing instructions, performed by aGAS SAFE REGISTER engineer, (CORGI or GAS SAFE REGISTER outside of UK).If you would like heateam to carry this out this service, please call on 0844 8711 525.Our promise to youIf you experience a fault with your new fire, we aim to provide a safe and high qualityrepair service supported by our dedicated national network of highly skilled engineers.If your installer can’t resolve the problem for you, we will do everything we can to getan engineer out to you as quickly as possible. Nothing in this warranty will affect yourstatutory rights.OWNER GUIDE© Baxi Heating U.K. Limited 2010. Page 55