499 Diagnosis, asset management and serviceVEGAPULS 63 • HART and accumulator pack40794-EN-140922CodeText mes-sageCause RectificationM500Error with thereset deliverystatus– With the reset to deliverystatus, the data could notbe restored– Repeat reset– Load XML file with sensordata into the sensorM501Error in thenon-activelinearizationtable– Hardware error EEPROM – Exchanging the electronics– Send instrument for repairM502Error in thediagnosismemory– Hardware error EEPROM – Exchanging the electronics– Send instrument for repairM503Meas. reliabil-ity too low– The echo/noise ratio is toosmall for reliable measure-ment– Check installation andprocess conditions– Clean the antenna– Change polarisation direc-tion– Use instrument with highersensitivityM504Error on andevice inter-face– Hardware defect – Check connections– Exchanging the electronics– Send instrument for repairM505No echo avail-able– Level echo can no longerbe detected– Clean the antenna– Use a more suitableantenna/sensor– Remove possible falseechoes– Optimize sensor positionand orientation9.4 Rectify faultsThe operator of the system is responsible for taking suitable meas-ures to rectify faults.The first measures are:• Evaluation of fault messages, for example via the display andadjustment module• Checking the output signal• Treatment of measurement errorsFurther comprehensive diagnostics options are available with a PCwith PACTware and the suitable DTM. In many cases, the reasons canbe determined in this way and faults rectified.Reaction when malfunc-tions occurProcedure for fault recti-fication