689 Diagnosis, asset management and serviceVEGAPULS 63 • Two-wire 4 … 20 mA/HART36511-EN-181127CodeText messageCause Rectification DevSpecState in CMD 48M503Measurement reli-ability too low• The echo/noise ratio is too smallfor reliable measurement • Check installation and processconditions• Clean the antenna• Change polarisation direction• Use instrument with highersensitivityBit 3 ofByte 14 … 24M504Error at a device in-terface• Hardware defect • Check connections• Exchanging the electronics• Send instrument for repairBit 4 ofByte 14 … 24M505No echo available• Level echo can no longer bedetected • Clean the antenna• Use a more suitable antenna/sensor• Remove possible false echoes• Optimize sensor position andorientationBit 7 ofByte 14 … 24Tab. 10: Error codes and text messages, information on causes as well as corrective measures9.4 Rectify faultsThe operator of the system is responsible for taking suitable meas-ures to rectify faults.The first measures are:• Evaluation of fault messages via the adjustment device• Checking the output signal• Treatment of measurement errorsFurther comprehensive diagnostics options are available with a PCwith PACTware and the suitable DTM. In many cases, the reasons canbe determined in this way and faults rectified.Connect a multimeter in the suitable measuring range according tothe wiring plan. The following table describes possible errors in thecurrent signal and helps to eliminate them:Error Cause Rectification4 … 20 mA signal not sta-ble • Fluctuating measured value • Set damping4 … 20 mA signal missing • Electrical connection faulty • Check connection, correct, if neces-sary• Voltage supply missing • Check cables for breaks; repair ifnecessary• Operating voltage too low, load resist-ance too high • Check, adapt if necessaryCurrent signal greater than22 mA, less than 3.6 mA • Sensor electronics defective • Exchange the instrument or send it infor repairReaction when malfunc-tion occursProcedure for fault recti-ficationCheck the 4 … 20 mAsignal