579 Diagnosis, asset management and serviceVEGAPULS 69 • HART and accumulator pack47248-EN-180627CodeText messageCause Rectification DevSpecState in CMD 48M501Error in the non-active linearisationtable• Hardware error EEPROM • Exchanging the electronics• Send instrument for repairBit 1 ofByte 14 … 24M502Error in the eventmemory• Hardware error EEPROM • Exchanging the electronics• Send instrument for repairBit 2 ofByte 14 … 24M503Measurement reli-ability too low• The echo/noise ratio is too smallfor reliable measurement• Antenna dirty or defective• Check installation and processconditions• Change polarisation direction• Use instrument with highersensitivity• Clean the antennaBit 3 ofByte 14 … 24M504Error at a device in-terface• Hardware defect • Check connections• Exchanging the electronics• Send instrument for repairBit 4 ofByte 14 … 24M505No echo available• Sensor does not detect an echoduring operation• Antenna dirty or defective• Clean the antenna• Use a more suitable antenna/sensor• Remove possible false echoes• Optimize sensor position andorientationBit 5 ofByte 14 … 24M506Installation/Setuperror• Error during setup • Check or correct installationand/or parameter settingsBit 6 ofByte 14 … 24M507Error in the instru-ment settings• Error during setup• Error when carrying out a reset• False signal suppression faulty• Carry out reset and repeat setup Bit 7 ofByte 14 … 24Tab. 9: Error codes and text messages, information on causes as well as corrective measures9.4 Rectify faultsThe operator of the system is responsible for taking suitable meas-ures to rectify faults.The first measures are:• Evaluation of fault messages via the adjustment device• Checking the output signal• Treatment of measurement errorsFurther comprehensive diagnostics options are available with a PCwith PACTware and the suitable DTM. In many cases, the reasons canbe determined in this way and faults rectified.The below tables show typical examples of application-relatedmeasurement errors with bulk solids. A distinction is made betweenmeasurement errors during:• Constant levelReaction when malfunc-tion occursProcedure for fault recti-ficationTreatment of measure-ment errors with bulksolids