Page 12715 YOUR GUARANTEES, TERMS & CONDITIONS1. Warmflow GuaranteesThe boiler, including all controls, plate heat exchangers, pipework and unions, and associated equipmentcontained within the boiler casing, and the burner and flue system, if supplied by Warmflow, areguaranteed against defective parts and workmanship, providing the boiler is installed and commissionedin accordance with the instructions supplied with the boiler.The period of guarantee will be 12 months from the date of installation in Northern Ireland and theRepublic of Ireland. The period of guarantee in Great Britain will be 24 months from the date ofinstallation.NOTE: In Northern Ireland and the Republic of Ireland the period of guarantee can only beincreased to 24 months through the purchase of an extended warranty.The primary heat exchanger, secondary heat exchanger and thermal store (in the case of a CombinationBoiler) is guaranteed against defective parts and workmanship for a total of 5 years from the appliancedate code, provided the boiler is installed and commissioned in accordance with the instructions suppliedwith the boiler. This warranty will be a parts only warranty after expiry of the initial parts and labourwarranty period, i.e. after 12 months in Northern Ireland and in the Republic of Ireland and after 24months in Great Britain. This warranty is subject to a full service record with details of annual servicelogged in the OFTEC Boiler Passport.Warmflow reserves the right to repair or replace components within the guarantee period at a time andlocation that is most convenient to the company.2. Conditions of GuaranteeThe boiler must be installed, commissioned and serviced in accordance with the installation instructionssupplied with the boiler.Additionally: The Boiler Passport must be fully completed and the commissioning certificate returned toWarmflow within 30 days from the date of installation, and 90 days from the date code stamped onthe appliance. The boiler must be installed and commissioned by a Warmflow or other competent engineer, whois OFTEC registered. Commissioning of the boiler must be completed immediately after the boileris installed. The boiler must be serviced by a Warmflow or other competent engineer, who is OFTECregistered, 12 months after the date of installation and thereafter, at 12 monthly intervals.Warmflow will accept no liability for the cost of repairs resulting from incorrect installation, inadequatecommissioning, lack of regular maintenance, misuse, tampering or repair by unqualified persons.All repairs must be authorised in writing by Warmflow prior to any work being carried out. Unauthorisedclaims are not covered by the guarantee.Faults and any associated costs occurring due to lack of fuel, power, water supply, scale formation orcorrosion are not covered by these guarantees.If the boiler has not been installed within 3 months of the date of despatch from Warmflow, then thewarranty will deem to have started.
