Template Management ............................................................................................. 16-19Distribution Templates............................................................................................. 16-21Template Settings ..................................................................................................... 16-22Deleting Distribution Templates .............................................................................. 16-32Copying Distribution Templates .............................................................................. 16-33Updating the Template List at the Document Centre............................................... 16-33Manage Jobs with Internet Services......................................................................... 16-34Active Jobs ............................................................................................................... 16-35Deleting Jobs ............................................................................................................ 16-36View Document Centre Status with Internet Services ............................................. 16-37Viewing Active Alert Messages............................................................................... 16-38Viewing Tray Status................................................................................................. 16-39View Document Centre Properties with Internet Services....................................... 16-40Configuration ........................................................................................................... 16-42Billing Counters ....................................................................................................... 16-43Job Management ..................................................................................................... 16-44Connectivity ............................................................................................................. 16-45Services .................................................................................................................... 16-77Testing the Document Centre................................................................................. 16-104Maintenance ........................................................................................................... 16-104Getting Support ...................................................................................................... 16-109Viewing Support Information ................................................................................ 16-110Problem Solving..................................................................................................... 16-11117. Network TroubleshootingOverview .................................................................................................................... 17-1TCP/IP Troubleshooting ............................................................................................ 17-2NetWare Troubleshooting .......................................................................................... 17-5Microsoft (NetBIOS/NetBEUI) Troubleshooting...................................................... 17-7OS/2 Troubleshooting (TCP/IP)................................................................................. 17-9AppleTalk Troubleshooting ..................................................................................... 17-11Banyan VINES Troubleshooting ............................................................................. 17-1318. Network AccountingOverview .................................................................................................................... 18-1Before You Start......................................................................................................... 18-3Go to the Document Centre and... .............................................................................. 18-4Go to the workstation and... ....................................................................................... 18-6Network Accounting Troubleshooting....................................................................... 18-819. Network FaxFAX Installation for FTP ........................................................................................... 19-2FAX Installation for IPX/SPX ................................................................................... 19-5Network FAX Troubleshooting ................................................................................. 19-820. Scan Setup without CentreWareTerminology used in this Chapter .............................................................................. 20-2Who Should Use This Guide...................................................................................... 20-3