Xerox 4890 Troubleshooting Manual

Also see for 4890 Advanced: Message guide Quick reference card Quick reference card Configuring Quick reference card

Contents

Xerox 4890 Troubleshooting Manual Manual pdf 13 page image

Troubleshooting Guide xiiiIntroductionThis guide describes how to solve some specific problems thatmay occur when you are using the Xerox DocuPrint 4850/4890/92C NPS/IPS.About this guideThis guide is designed for Xerox DocuPrint 4850/4890/92C NPS/IPS operators.Users should have an understanding of printer controlleroperations.Before using this guide, become familiar with its contents andconventions.ContentsThis section lists the contents of this guide:• Chapter 1, “Calling for service,” describes the information tohave on hand when calling for support service.• Chapter 2, “Troubleshooting Xerox Client Softwareinstallation,” provides solutions to common problems withsoftware installation.• Chapter 3, “Troubleshooting a Novell implementation,”describes some ways to troubleshoot a Novellimplementation by viewing log messages.• Chapter 4, “Clearing paper misfeeds and jams,” illustrateshow to clear paper misfeeds and jams from various parts ofthe paper path.• Chapter 5, “Optimizing print quality,” discusses methods ofchecking and improving print quality.• Chapter 6, “Resolving printer problems,” describes printer-related problems other than paper jams, and suggestscorrective actions.