DOCUSP 4.1GetTIFFThe GetTIFF command allows the DocuSP color printers toaccess the GetTIFF and GetForm capability provided to theDocuSP black and white printers.GetTIFF is a macro that, when inserted into a PostScript file,retrieves a TIFF file from the server or a remote location.GetTIFF provides the custom PostScript operators GetForm andGetTIFF to document creators using DocuSP-based printers.DocuSP Remote Services Software (DT 61XX, DP 1XX, and DT1xx HLC)DocuSP provides a host of remote services that will speed supportand solutions to the customer. There are several key componentsto this service suite. This suite delivers benchmark service andsupport for the fleet of DocuSP products.The key components of this suite are:• Problem Reporting: Enables the DocuSP Controllerto send Xerox customer authorized data to XeroxService and Support teams.i. Outload capture and uploadii. Job capture and upload• Service Requests: Enables the Xerox Service andSupport teams to proactively push automated actionsthat the DocuSP Controller would perform uponcustomer approval to optimally support Xeroxcustomers.i. Execute file scriptsii. Software download• Support Access: Customers can interact with XeroxService and Support teams via this service bycollaborating in real-time by allowing the participantsto share each others’ desktops by enabling either anobserve or control view of the system.• Billing: Automated Meter Read (AMR): Xeroxaccounts with this service enabled will be able to fulfillthe billing data submission for the devices via RemoteServices in a consistent and timely order.• Software Updates: The DocuSP Controller will beable to download software provided by Xerox Serviceand Support teams based on the customer’s profile(e.g. product configuration, service contract, etc.).XEROX DOCUMENT SERVICES PLATFORM SERIES 17GETTING STARTED