PHASER 8550, 8500, & 8400 OVERVIEW SECTIONVersion 1.0page 10Primary DifferencesPhaser 8500 and 8550 printers look and function much like Phaser 8400 printers, but physical differences canbe used to identify the Phaser 8500/8550 print engine, supplies, manuals, and printer software CD-ROM.There are also differences in the network connectivity and hard drive features.Print EngineKey differences between the Phaser 8500/8550 and Phaser 8400 print engines include the Control Panelmenus, communication ports, and customer touch points.■ Control Panel Menus - The Control Panel menus include several new features and usabilityimprovements. Use the training CD-ROM’s Resources section to view or print Menu Maps for thePhaser 8400 and Phaser 8500/8550 printers.■ Communications Ports - Ethernet and USB ports are standard on all Phaser 8500 and 8550models. A parallel port is not provided. In comparison, all Phaser 8400 printers include paralleland USB ports. Only the Phaser 8400N, DP, and DX configurations provide an Ethernet port.■ Customer Touch Points - Most customer touch points are green plastic on Phaser 8400 printers.On Phaser 8500 and 8550 printers, the same parts are white with green labels. Customers use thetouch points to perform maintenance functions such as clearing jams and replacing supplies.Printer SuppliesPhaser 8500/8550 supplies are similar to Phaser 8400 supplies but are not interchangeable. Refer to“Supplies” on page 49 for more information on the ink sticks and Maintenance Kits.■ Ink Sticks - Phaser 8500/8550 ink sticks have unique shapes and are not interchangeable withother printers. The same inks are used in Phaser 8500 and 8550 models.■ Ink Status - When Phaser 8500 and 8550 printers run out of ink, the Control Panel displayindicates which color must be loaded. Phaser 8400 printers indicate when ink is low, but the usermust open the ink loader to visually determine which color is low.Software & DocumentationPhaser 8400 printers include a User Documentation CD-ROM and a Printer Installer & Utilities CD-ROM.The Phaser 8500 and 8550 printer software and user documentation is provided on a single Software andDocumentation CD-ROM. Installing the Phaser 8500 and 8550 software also loads a utility called the XeroxSupport Centre. This utility provides access to the user documentation and printer driver settings, onlinedocumentation, and troubleshooting tools. See “Xerox Support Centre” on page 26 for details.■ Maintenance Kit - Customers can tellthe difference between Phaser 8400 andPhaser 8500/8550 Maintenance Kits bychecking the label on the bottom of thekit as shown to the right. The label forPhaser 8500/8550 Maintenance Kitsincludes the product type. Phaser 8400Maintenance Kit labels have no productidentification.Phaser 8500/8550Printer Model