XES Synergix 8825/8830 Printer Operator Manual 29PROBLEM SOLVINGMedia JamsWhen a media jam occurs, the printer stops.The Graphic Fault Display flashes an LED in the area where the fault hasoccurred. At the same time, a Status Code appears on the Message Display.The Message Display will also show the correct action to take in order to clearthe jam:1. Follow the instructions on the Message Display.2. If the jammed media is visible, try to pull the media gently out of the printerand discard the media.• If the media cannot be removed easily, or if it tears and only part of thesheet is removed, continue with this procedure.WARNINGDo not touch the fuser (red) roll inside the printer whileperforming the following steps. The fuser roll is very hotand can cause severe burns.3. Lower the Cut Sheet Media Shelf (A).4. Reach carefully into the printer and remove the jammed media.5. If the media has been torn, remove all of the pieces.6. After all of the jammed media has been removed, close the shelf/coverand go to step 8.7. If the jammed media is not visible from the left side of the printer, closethe shelf/cover and go to the right side of the printer.A