XES Synergix 8825/8830 Printer Operator Manual 30PROBLEM SOLVINGMedia Jams Error Messages8. Unlatch (A) and open (B) the Cutter Drawer.9. Locate and remove any media from the Cutter area.10. Close the Cutter Drawer.11. The printer will resume printing when all jam locations have been cleared.If the problem continues, call for service.ABERROR MESSAGE PROBLEM SOLUTIONCHECK FOLDERFOLDERCOMMUNICATIONSERROR #17Finisher Config Typeenabled but no folder isinstalled.1. Press theONLINE/OFFLINEbutton to take theprinter OFFLINE.2. Refer to FinisherSettings on page27 and reset thevalue to NONEF2-01 CHECKFOLDERFOLDERCOMMUNICATIONSERROR #01Finisher Config Typeenabled but no folder isinstalled.1. Switch OFF thePrinter.2. Wait 5 seconds andswitch ON theprinter3. As soon as thePrinter FirmwareVersion message isdisplayed, press theONLINE/OFFLINEbutton to take theprinter OFFLINE.4. Refer to FinisherSettings on page27 and reset thevalue to NONE