Troubleshooting36 Phaser 3010/3040 PrinterUser GuideGeneral TroubleshootingThis section includes:Printer Does Not Turn On ................................................................................................................................................. 36The Printer Does Not Print ............................................................................................................................................... 36Printer Resets or Turns Off Frequently ........................................................................................................................ 37Printer is Making Unusual Noises .................................................................................................................................. 37Condensation has Formed Inside the Printer .......................................................................................................... 38This section contains procedures to help you locate and resolve problems. Resolve some problems bysimply restarting the printer.Printer Does Not Turn OnProbable Causes SolutionsThe power switch is not turned on. Turn on the switch.The power cord is not correctly plugged intothe outlet.Turn off the printer power switch, and plug the power cord securelyinto the outlet.Something is wrong with the outlet connectedto the printer.Plug another electrical appliance into the outlet and see if itoperates properly.Try a different outlet.The printer is connected to an outlet with avoltage or frequency that does not match theprinter specifications.Use a power source with the specifications listed in the ElectricalSpecifications on page 63.CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.The Printer Does Not PrintProbable Causes SolutionsThe printer is in Energy Saver mode. Push the control panel button.PrintingScout displays an error message. Follow the instructions in the PrintingScout message to correct theproblem. If the error persists, contact your Xerox representative.