Phaser 3100MFP/S- 47 -9 - MaintenanceA wait message appears.The smart card is read.9 Remove the smart card from the reader, yourmachine is ready to print again.Issues with smart cardsIf you use a smart card that has already been used, themachine will display:then,If you use a defective smart card, the machine will display:then,If the C button is pressed while the smart card is beingread, the machine displays:CleaningDocument glass cleaningWhen one or more vertical lines appear on the copies,clean the glass of the scanner.1 Open the scanner cover until it is standing invertical position.2 Wipe the glass with a soft lint-free cloth dampenedwith mild alcohol.3 Close the scanner cover.4 Make a copy to check that the symptoms havedisappeared.Printer cleaningDust, dirt and paper debris on the exterior and internalsurfaces of the printer can affect its operation. We advisethat it be cleaned regularly.Cleaning the machine’s exterior surfacesClean the external part of the printer with a soft clothdampened in mild detergent.Printer issuesError messagesWhen the printer encounters any of the problemsdescribed below, the corresponding message is shownon the machine display.PLEASEWAITNEW TONERREMOVE CARDPLEASEWAITREMOVE CARDALREADY USEDPLEASEWAITUNKNOWN CARDREMOVE CARDACTION CANCELLEDREMOVE CARDMessage ActionCHECK TONERCheck the presence of aprint cartridge in themachine.TONER NEAR ENDIndicates that yourconsumable will needchanging soon.REPLACE PAPER Add paper in tray.HEATING Message displayed whenstarting the machine.CLOSE COVERPRINTERThe printer front cover isopen, close it.TONER EMPTYREPLACE Replace the print cartridge.PAPER JAMREMOVE TONERA sheet of paper is jammedin the machine. Take outthe print cartridge andremove the jammed papersheet. Take out the papertray and remove thejammed paper sheet. Thenopen and close theconsumable cover.PAPER JAMEXTERNAL TRAYA sheet of paper is jammedin the machine. Open thepaper jam cover. Removethe jammed paper sheet.Then open and close theconsumable cover.PAPER EMPTY Add paper in the paper tray.NoteAfter one of the error messages listedabove is displayed it may result in thecancellation of an active print job (seePC printing issues, page 48).