Solving Print-Quality ProblemsPhaser® 6360 Color Laser Printer4-7Lines, Smudges, or StreaksProblemBlack and/or colored areas appear on the page in all colors and/or in non-printed areas.SolutionTo prevent black or colored lines, smudges, or streaks from printing on the page:■ Verify that the paper you are using is the correct type for the printer and is properly loaded.For more information on supported paper types, print the Paper Tips page:a. On the control panel, select Information, and then press the OK button.b. Select Information Pages, and then press the OK button.c. Select Paper Tips Page, and then press the OK button.Verify that the paper loaded in the tray matches the paper type selected on the control paneland in the computer’s printer driver.■ Run the Remove Print Smears procedure:a. Select Troubleshooting, and then press the OK button.b. Select Print Quality Problems, and then press the OK button.c. Select Remove Print Smears, and then press the OK button. Three cleaning pagesrun through the printer.d. Repeat the previous step until no toner appears on the pages.Downloaded From ManualsPrinter.com Manuals