Solving Print-Quality ProblemsPhaser® 6360 Color Laser Printer4-10Fusing Is IncompleteProblemThe toner appears to be missing from the print, or is easy to rub off.SolutionTo prevent toner from rubbing off the page:1. Verify that the paper you are using is the correct type for the printer. See Supported Paperand Media on page 3-3.2. Verify that the paper is properly loaded in the tray, and the correct paper type is selected inthe Paper Tray Setup menu. See Loading Paper on page 3-9.If the problem continues:1. Do one of the following:■ Tray 1 (MPT): Remove and re-insert the paper.■ Trays 2-5: Open and close the selected paper tray. The control panel prompts you toconfirm or change the paper type.2. On the control panel, select Change, press the OK button, and then do one of thefollowing:■ Select the correct paper type, and then press the OK button.■ Select the next heavier type of paper, and then press the OK button.Note: Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin CardStock, Thick Card Stock, Extra Thick Card Stock.Downloaded From ManualsPrinter.com Manuals
