Xerox Splash RPX-iii 700 Troubleshooting Manual

Contents

Xerox Splash RPX-iii 700 Troubleshooting Manual Manual pdf 9 page image

TROUBLESHOOTING 9Direct ConnectThis section describes some of the issues you may encounter when setting up Direct Connectbetween the EFI Splash RPX-iii and the Fiery.Direct Connect allows the EFI Splash RPX-iii to access the Fiery by an Ethernet crossovercable. The EFI Splash RPX-iii is visible on the network, but the Fiery is not.If you connect the EFI Splash RPX-iii to the Fiery and a message indicates that the EFISplash RPX-iii cannot find a Fiery connected to the second Ethernet port, perform thefollowing checks.Checking connectionsCheck that the correct Ethernet crossover cable has been connected from the NET jack onthe Fiery to the correct Ethernet port on the EFI Splash RPX-iii. The Ethernet crossover cableis labeled. For more information, see Getting Started and the Server Installation and SetupRoadmap.Check that the Fiery scan Ethernet cable is securely connected by unplugging the cable andplugging it in again.N OTE : Add-in Ethernet cards are not supported for Direct Connect.Checking the dongleIf a message on the EFI Splash RPX-iii indicates that no dongle is attached, do the following:• Check that a dongle is plugged in to the EFI Splash RPX-iii and that the light is on.• Remove the dongle and plug it in again.• Quit the EFI Splash RPX-iii, and then restart it. If the dongle is recognized the secondtime, go to the Accounts panel of System preferences and remove the Splash Server fromthe list of Login items.N OTE : If the dongle is recognized the second time, but not the first time you start the EFISplash RPX-iii, it may be because the dongle driver has not fully loaded. Removing SplashServer from the list of Login items gives the dongle driver a chance to complete loading beforethe EFI Splash RPX-iii starts.