Xerox VersaLink C505 User Manual

Also see for VersaLink C505: Security guide User guide Quick use guide Manual Installation guide

Contents

Xerox VersaLink C505 User Manual Manual pdf 235 page image

Fax ProblemsNote: If the printer cannot send and receive faxes, make sure that you are connected to anapproved analog telephone line. The fax cannot send or receive when connected to a digitalphone line.If you cannot send or receive faxes correctly, refer to the following tables.PPrroobblleemmss SSeennddiinngg FFaaxxeessSymptoms Causes SolutionsThe document is not scannedusing the document feeder.The document is too thick, toothin, or too small.Use the document glass to sendthe fax.The document is scanned at anangle.The document feeder guides arenot adjusted to the width of thedocument.Adjust the document feederguides to fit the width of thedocument.The fax received by the recipient isblurry.The document is positionedincorrectly.Position the document correctly.The document glass is dirty. Clean the document glass.The text in the document is toolight.Adjust the resolution.There is a problem with thetelephone connection.Verify that the telephone line isworking, then send the fax again.There is a problem with the faxmachine of the caller.Make a copy to verify that yourprinter is operating correctly. If thecopy was printed correctly, havethe recipient verify the conditionof the receiving fax machine.The fax received by the recipient isblank.The document was loadedincorrectly.• Document feeder: Place theoriginal document face up.• Document glass: Place theoriginal document face down.Fax was not transmitted. The fax number is wrong. Verify the fax number.The telephone line is connectedincorrectly.Verify the telephone connection. Ifit is disconnected, connect it.There is a problem with the faxmachine of the recipient.Contact the recipient.Xerox® VersaLink® C505 Color Multifunction PrinterUser Guide235Troubleshooting