7 Troubleshooting.................................................................................7-1General Troubleshooting..................................................................................................7-1Reducing Toner Consumption...........................................................................7-6Image Quality (IQ) Troubleshooting...........................................................................7-7Stock Library Manager Troubleshooting..................................................................7-11Stock Library Manager Default Settings....................................................7-22Paper Jams...........................................................................................................................7-29Paper Jam Information.....................................................................................7-29Clearing Jams in Area 2.....................................................................................7-30Clearing Jams in Areas 3, 4 and 5.................................................................7-33Paper Jams in Trays 1-3.....................................................................................7-39Paper Jams in the Bypass (Tray 5)................................................................7-39Paper Jams When the Bypass is Installed on Trays 6 and7..........................................................................................................7-39OHCF Jam Clearance (Trays 6 and 7)..........................................................7-40Clearing OHCF Jams (Trays 6 and 7)..............................................7-40Paper Jams inside OHCF Trays 6 and 7.........................................7-40OHCF (Trays 6 and 7) Paper Jams at Lever 1a and Knob1c........................................................................................................7-41OHCF (Trays 6 and 7) Paper Jams at Lever 1b and Knob1c........................................................................................................7-42OHCF (Trays 6 and 7) Paper Jams at Lever 1d and Knob1c........................................................................................................7-42Fault Information..............................................................................................................7-43Obtaining Fault Information from the Press Touch Screen.................7-44Fault Messages.....................................................................................................7-45Troubleshooting Help......................................................................................................7-46Locating the Press Serial Number.................................................................7-46Calling for Service................................................................................................7-468 Specifications......................................................................................8-1Performance Specifications.............................................................................................8-2Environmental Specifications.........................................................................................8-2vXerox® Versant® 3100 PressUser GuideTable of Contents