Xerox WorkCentre 5019 Specifications

Also see for WorkCentre 5019: Network addendum User guide Service documentation

Contents

Xerox WorkCentre 5019 Specifications Manual pdf 10 page image

Unrivalled Service and SupportBehind every Xerox product is a large networkof customer support that’s unrivalled inthe industry and available when you needit. Xerox service professionals use leading-edge technologies to keep you up andrunning. They’re even linked to the engineerswho designed your product, so you canbe confident when you choose Xerox. Andgenuine Xerox supplies are always readilyavailable.Xerox® Office Services SupportAsset management services• Asset Optimisation and Tracking – Processand tools to optimise an enterprise’s officeoutput infrastructure and reduce hard costs.• Break-Fix Management – Single point ofownership and management for break-fixservice of all brands of office output devices,regardless of manufacturer.• Supplies Management – Process andtools to procure, monitor and replenish alldocument-related supplies proactively.Imaging and output management services• Output Management – Single pointof management of office output from alloutput devices, regardless of manufacturer.• Image Capture and Workflow –Cost-efficient solutions for capturing,managing, retrieving and distributinginformation into digital repositories.Support services• Technology Procurement and Deployment– A creative and flexible end-to-end print/computer product acquisition solution thatuses a single-point-of-contact model whilelowering the total cost of acquisition.• Help Desk Services – A broad range ofenterprise services, managed through acentralised single point of contact anddelivered through either an on-site oroff-site model.• End User Services – Microsoft softwareimplementation, IT project consulting,and customer education.Access managed services• Student and Library Patron Access –Custom designed and implementedcustomer-managed solutions.Additional Information SourcesWorkCentre 5019/5021 front panel:• The front panel offers tools to helpwith machine setup, feature selections,operational problems, and media feed andsupply issues.Customer Documentation:• Installation Guide• Quick Use Guide• Software and Documentation CD-ROM• Warranty BookletOn the Web:Visit www.xerox.com/office for:• Product, supplies, and support information• Downloading drivers• Finding your local reseller• Online documentationVisit www.xerox.com/office/support for:Support and service information, including thesame troubleshooting Knowledge Base used byXerox Customer Support staff to provide thelatest technical information on:• Application issues• Errors• Print-quality issues• TroubleshootingQuestions? Comments? Problems?For more information about the Xerox ® WorkCentre™ 5019/5021, please contact your Xeroxsales representative, or visit us on the web at www.xerox.com/office.©2013 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, CentreWare®, WorkCentre™ and Scan to PC Desktop® are trademarksof Xerox Corporation in the United States and/or other countries. Contents of this publication may not be reproduced in any form withoutpermission of Xerox Corporation. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STARguidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this document is subjectto change without notice. Updated 6/13 W59EG-011CSection 2: Configuration Summary, Specifications,Supplies and Support ResourcesSupport Resources

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