19EnRemote controlNo surroundeffect.Stereo playback is selected. Select the surround mode key tochange for surround playback (p.10).The volume is too low. Turn up the volume (p.8).The volume of the surround leftand right channels is low.Turn up the volume of the surround leftand right channels (p.11).The TV or playback device is setto output 2-channel audio (suchas PCM) only.Change the digital audio output settingon the TV or playback device.The correct SRT position mode isnot selected.Select a SRT POSITION key on theremote control which is best suited foryour listening environment.Sound beams are not reflectedeffectively off walls because of theshape of the room, etc.Use of the sound reflection board (soldseparately) is recommended (p.21).Noise is heard. The unit is too close to anotherdigital or high-frequency device.Move those devices away from theunit.Problem Cause RemedyThe unit cannotbe controlledusing the remotecontrol.The unit is out of the operatingrange.Use the remote control within theoperating range (p.2).The batteries are weak. Replace with new batteries (p.2).The remote control sensor of theunit is exposed to direct sunlightor strong lighting.Adjust the lighting angle, or repositionthe unit.The unit doesnot learn TVremote controloperations.The TV remote control key wasnot held down long enough.Hold down the key for more than 1second twice or three times (p.14).The TV remote control does notuse infrared signals. (Someremote controls may not workeven if it uses infrared signals.)The TV remote control learningfunction cannot be used in this case.Use the supplied remote control tooperate the unit.The position where you operatedthe TV remote control is notappropriate.Operate the TV remote control at theappropriate position (p.14).The batteries of the TV remotecontrol are weak.Replace with new batteries.The remote control sensor of theunit is exposed to direct sunlightor strong lighting.Adjust the lighting angle, or repositionthe unit.The transmission of the remotecontrol signal was disturbed bythe TV screen light.Turn off the TV and perform thelearning operation again (p.14).Sound is comingfrom the TVwhen the unitvolume is turnedup with the TVremote control.(when TV remotecontrol learningfunction is used)Audio output is enabled on theTV.Change the TV setting to disable theTV speaker output. If a setting todisable the speaker output is notavailable on your TV, try the followingmethods.- Connect headphones to theheadphone jack on the TV.- Set the TV volume to minimum.The power of theunit and of theTV switch in theoppositedirection. (Forexample, the TVis turned off ifthe unit is turnedon.)(when TV remotecontrol learningfunction is used)The power of the TV was on whenyou performed the learningoperation.Press the power key on the TV and(power) on the front panel of theunit to turn them on and then press thepower key on the TV remote control toturn them off.